Who we are
We are a distinguished residential care provider dedicated to supporting adults and older adults with mental health needs.
Our story began with my grandmother, who, after Friern Barnet Hospital closed, opened her heart and home to support residents transitioning back into the community. Her compassion and dedication laid the foundation for the family values that continue to define us today.
Located in Enfield, London, we have proudly served our community for over 35 years, delivering compassionate, high-quality care. I am honoured to carry forward her legacy as the registered manager, a role I have held for the past 10 years.
At our family-run homes, we believe that nothing is impossible when we work together. We like to laugh, have fun, and create an environment full of positivity and joy. Over the years, we have achieved incredible outcomes for our residents, helping to make their wishes and dreams a reality.
I see care as a partnership between our experienced team, the residents, and their families. Together, we create a safe, nurturing, and supportive environment where residents feel at home and are empowered to achieve their fullest potential. For us, this is more than a care service—it’s a continuation of my grandmother’s vision to provide a true home for those who need it most.
As the Registered Manager, I am deeply committed to maintaining the highest standards of care while ensuring that our residents lead fulfilling, enriched lives.
My philosophy is simple: treat every resident as part of our extended family with dignity, respect, and unwavering support. Every day, I am inspired by the resilience and achievements of the individuals we serve, and it is my privilege to play a part in their journey.
WHAT WE DO
At Jackson Care, we provide much more than just residential care services and 24/7 supported accommodation for individuals with mental health needs. Our mission is to create a compassionate, supportive environment where every resident feels valued and empowered to live a fulfilling life.
We understand that each individual has their own unique journey, challenges, and aspirations. That’s why our care goes beyond meeting basic needs to focus on fostering independence, well-being, and a true sense of community.
Personalised Care Plans
Every resident is different, and so is their care. Our team works closely with residents and their families to develop tailored care plans that align with their preferences, goals, and mental health requirements. These plans are regularly reviewed and updated to adapt to any changes in needs or circumstances.
Support for Daily Activities
Life’s daily routines form the foundation of well-being. From personal hygiene and meal preparation to managing appointments and engaging in recreational activities, our dedicated staff provides compassionate support to ensure residents can navigate their day-to-day lives with ease and confidence.
Specialised Mental Health Support
Mental health is at the heart of what we do. Our team includes trained professionals who understand the complexities of mental health needs. We offer tailored therapeutic interventions, emotional support, and practical strategies to help residents build resilience, maintain stability, and achieve their goals.
Building Connections and Community
We believe in the power of relationships. Through group activities, social events, and community outings, we encourage residents to connect with others, develop friendships, and enjoy meaningful interactions that enhance their quality of life.
Promoting Independence
Our goal is to empower residents to take charge of their own lives wherever possible. By focusing on skill-building and fostering independence, we help individuals regain confidence and realise their potential.
At Jackson Care, we’re not just offering services; we’re providing a home where residents can thrive, families can feel reassured, and everyone is treated with the dignity and respect they deserve. We’re here to support each person’s journey toward a brighter, more fulfilling future.
Ben Jackson
Registered Manager
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Meet the team
Ewa Spencer
Care Manager
Joweria Serwanga
Medication Lead
Ivanka Hristeva
HR Lead
Grace Twum
Health Lead
Iwona Jakubowska
Activity Lead
Christine Fielder
Finance Lead
Anieta Kerwick
Facilities Lead
Stephen
Senior Key-worker
Ben Jackson
Registered Manager
Jefferson
Medication Lead
Our Values
Compassion and Genuine Care
As a family-run business, we go beyond just following rules and regulations—we truly care. Every resident is treated with kindness, understanding, and respect as we build meaningful relationships rooted in real-world empathy and human connection.
Personalised and Practical Support
We believe care should be as unique as the individuals we support. Our tailored services focus on each resident’s personal needs and preferences, ensuring they feel valued, empowered, and at home.
Authentic Teamwork
We’re more than a team; we’re a family. Everyone plays an essential role in creating a nurturing environment, and together, we share the commitment to putting our residents first.
Safety with Heart
Yes, we meet the highest safety standards, but our focus is on creating a warm, secure, and comfortable environment where residents feel safe physically, emotionally, and mentally.
Real-World Care
We care in the real world, addressing the unique, everyday challenges our residents face. It’s not just about policies and procedures—it’s about being present, adaptable, and truly understanding what matters most to each individual.
Continuous Growth & Excellence
We never stop learning because our residents deserve the very best. From staff development to staying at the forefront of best practices, we are committed to continuous improvement in everything we do.